This provides information for our privacy practices, how we collect information, how we share information and your choices regarding the sharing of your information. Our policy applies to all EM Direct, and Elevated Minds Retail Oulets (Fully Owned).


Personal Information

  • We may collect personal information such as contact, billing and shipping information, we may also collect demographic information.

  • We may collect information regarding interaction on our websites.


Use of Information

  • We do not sell, rent, or trade personal information to any kind of third parties.

  • We use information about you to fulfill your orders, various programs, provide services and business purposes only.

  • Your information may be shared with current or future EM Direct entities or subsidiaries. We may also use the information to send marketing communications to you.

  • In very limited circumstances, EM Direct may need to share your information with certain third parties to perform services on your behalf.


Important Information

  • EM Direct does not knowingly collect information from children under 13

  • We value our relationship with our customers, partners and members and we are committed to responsible privacy practices to ensure your information is handled with utmost care.


Contact Us

If you have any questions about our Privacy Policy, Contact us by:



1 (888) 503-8842 (ext.8)




EM Direct

Attn: Legal | Privacy

P.O. Box 2107

Austin, Texas 78768-2107


We value our customers, partners and members relationships with top priority and committed to ensure your information is handled with the most care. It's our most important task to safeguard your personal information and in complying with all applicable federal and state privacy laws and our internal standards and best practices.


EM Direct, and Elevated Minds Retail Oulets follow the privacy policy both online and offline in the collection, use, security and sharing of information.


  • NOTICE. When we ask for your personal information, we will tell you why we need it and what we will do with it.

  • CHOICE. When we contact you for marketing purposes, we will let you know how to remove your information from future marketing efforts.

  • SECURITY. We will use reason security measures to protect the personal information we receive from you.


Elevated Minds Music Group is the parent company of the Elevated Minds Retail Division (“EM Direct), and as such, if you provide information to any of the businesses, stores or websites owned or operated by Elevated Minds Music Group, this information may be combined or shared among current or future Elevated Minds Music Group companies, entities and subsidiaries.


The following Privacy Policy describes the information and privacy practices for Elevated Minds Music Group, EM Direct companies and subsidiaries where personal information is collected by, or on behalf of, EM Direct. When you provide us your personal information, you consent to the information practices described in this policy.


This Privacy Policy may not apply to websites that are accessible through the EM Direct sites. Our websites contain links to other sites, operated by third parties, including but, not limited to third party sites that may display the EM Direct logo or trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect, use, share and secure your information.